Key Achievements
- Produced and directed over 50 short-form videos, executed social media strategy, and leveraged KPI analysis to optimize content performance, increasing engagement, reach, and customer interest.
- Assisted businesses with the implementation of AI solutions such as chatbots, automated lead capture, workflow automations, and AI receptionist systems.
- Led the end-to-end development of 9 websites, improving user experience and lead generation for clients.
Skills
Video Production
Website Development
Social Media Strategy
Key Achievements
- Increased online inquiries by 142% within four months by launching targeted digital ad campaigns and optimizing high-conversion landing pages.
- Managed and optimized a $60,000 marketing budget, reducing cost-per-lead by 14% through performance analysis and spend reallocation.
Skills
Python Automation
Landing Page Optimization
Cost-Per-Lead Analysis
Key Achievements
- Conducted quantitative and qualitative data analysis for faculty-led research on global business trends and consumer behavior.
- Authored three research summaries and contributed to drafting a peer-reviewed academic paper.
- Produced analytical reports and presentations translating complex datasets into clear, evidence-based insights.
Skills
Quantitative Analysis
Data Interpretation
Statistical Reasoning
Key Achievements
- Managed front-desk operations in a fast-paced private dental practice, greeting patients, answering multi-line phones, scheduling and confirming appointments, and providing clear service information.
- Handled billing and administrative tasks, including invoicing, processing payments, calculating charges, maintaining electronic medical records, and performing basic bookkeeping and data entry using EMR, Excel, and accounting software.
- Supported daily clinic workflow by ordering office supplies, maintaining accurate records and logs, filing documentation, relaying messages, and assisting patients, including accessibility and emergency support when required.
Skills
MS Excel
Electronic Medical Records Management
Invoicing & payment processing
